Frequently Awesome Questions
FAQs
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We accept electronic payment only. We accept all major credit cards as well as cashapp and venmo. We do not accept checks and we keep no cash on site.
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No. Memberships must be used by the individual whose name is on the account. You may not allow other families to use your passes at any time, even if they are visiting with you.
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We understand things happen and plans change. To receive a complete refund, please cancel prior to the start time of your open play session or call ahead. Refunds are only available for pay-per-session programs. In those cases, please ensure you cancel at least 24 hours prior to the scheduled program. Refunds are not available for subscription-based programs.
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Secure your spot by booking classes in advance! While walk-ins are welcomed, availability in the class upon arrival cannot be guaranteed. To reserve your spot in class, simply Click here!
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No. For the best care and safety, we kindly ask parents to be present inside the play area during open play and on-site for classes. Your presence ensures a wonderful experience for everyone!
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Most of our activities cater to children aged up to 6 years old unless otherwise advertised. If you're interested in booking a special event for older kids, feel free to reach out to us at: info@playatsprouts.com.
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Creating a healthy and inclusive environment is important to us. At Sprouts, we prioritize both go-to and nutritious favorites. If you're arranging a private party, kindly share your preferences in advance so we can ensure a tailored experience. Reserve your private event with us by clicking HERE.
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No. We kindly ask that non potty-trained sprouts be supervised by an adult at all times.
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Absolutely! Feel free to get in touch with us via phone or email beforehand, and we'd be happy to accommodate you as much as possible. Additionally, we provide space rental options for Physical and Occupational Therapists. Kindly reach out to us at info@playatsprouts.com.
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Please email us at info@playatsprouts.com. You may also call us at
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To ensure a hygienic environment, we kindly request that all individuals within our playground wear socks—children should wear grip socks. In case you forget to bring your own, you can conveniently purchase sprouts socks at the check in desk.
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At Sprouts, we deeply comprehend the importance of maintaining clean and convenient spaces to cater to the diverse needs of babies. Our facilities include dedicated baby changing stations and a discreet private nursing room, ensuring your comfort and convenience throughout your visit.
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Absolutely! You’re invited to bring your stroller into designated zones, including the check in area and the "party/studio area".
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Certainly! You're welcome to bring food and snacks into the designated "party/studio area". However, please note that snacks and food are not allowed on the play floor.
